PRIVACY POLICY

At Udrive Fleet, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://udrivefleet.com,  or related services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register, book a vehicle, or contact us, we may collect details such as:

• Full Name

• Contact Number

• Email Address

• Residential or Business Address

• Government-issued ID or Driving License

• Payment Details (processed securely through authorized gateways)

b. Non-Personal Information

We may collect non-identifiable data such as:

• Browser type, operating system, and device type

• IP address and general location

• Website usage patterns (pages visited, time spent, etc.)

• Cookies and analytics data for improving user experience

2. How We Use Your Information

We use your information to:

• Process bookings, rentals, and payments

• Verify your identity and eligibility for vehicle use

• Provide customer support and respond to inquiries

• Send booking confirmations, reminders, and service updates

• Improve our services, website performance, and user experience

• Comply with legal obligations or resolve disputes

We never sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:

• Remember your preferences and login sessions

• Measure website traffic and performance

• Personalize offers and marketing content

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We may share your information only in the following cases:

• Service Providers: With trusted partners (e.g., payment gateways, insurance companies, or maintenance teams) to fulfill your bookings.

• Legal Compliance: When required by law or government authorities.

• Business Transfers: In case of a merger, acquisition, or restructuring, where user data may be part of the transferred assets.

All partners and vendors are bound by confidentiality and data protection agreements.

5. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure.
This includes encryption, secure servers, and regular security audits.
However, no online platform is 100% secure, and users are encouraged to use our services responsibly.

6. Data Retention

We retain personal data only as long as necessary for:

• Completing your transactions

• Complying with legal and tax requirements

• Resolving disputes or enforcing agreements

After this period, data will be securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access and review the personal data we hold about you

• Request corrections or updates to your data

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal retention requirements)

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
Udrive Fleet is not responsible for their privacy practices or content.
We encourage you to review the privacy policy of any external site before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically.
The revised version will be posted on this page with the updated date.
We encourage users to review this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: